Review recent policy updates, sorted newest first, with lightweight filters for quick review.
Total updates
404
AddedRefundable Samples
Show more Show less Product
Purchase samples directly and earn a full refund—including shipping and tax—once your content drives the seller's stated sales goal. Refundable samples is a pathway to skip the free sample approval process and get samples without it counting against your free
Summary
Policy content restructured into detailed Q&A format with step-by-step guide, FAQs, and tips sections. No new requirements or behavioral changes introduced. Existing rules restated for clarity and navigation.
Fair Pricing Policy03/23/2026Key Points:TikTok Shop prohibits misleading pricing, such as listing a product at a price that is significantly lower than the cost of other available variations (SKUs), such as different color, material, style, features, or design
Summary
Formatting and spacing updates to Fair Pricing Policy; all substantive rules (misleading pricing, price gouging, shipping fee caps) remain unchanged. No new requirements introduced.
UpdatedTikTok Shop: What To Do When You Receive A Violation
What To Do When You Receive A Violation
What To Do When You Receive A Violation02/26/2026Shop HealthThis guide outlines what you need to do when you receive a violation.How TikTok Shop Will Notify You Of A Violation | Clicking on any of the notifications shown above will direct you to the relevant v
Summary
Guide restructured with expanded "Best Practices" section added covering daily email/inbox checks, Account Health Rating navigation, violation button types, repetition penalties, metrics monitoring, and quiz opportunities. No new enforcement rules introduced.
UpdatedTikTok Shop: On-Time Delivery Rate (OTDR) and Deliver-By Date Guide
On-Time Delivery Rate (OTDR) Requirements
On-Time Delivery Rate Requirements04/06/2026Key Points:On-Time Delivery Rate calculates how often you meet the expected delivery SLA for your orders. Sellers are expected to maintain an On-Time Delivery Rate at or above an 80% in order to meet the customer del
Summary
OTDR calculation method changed: late deliveries count as on-time if dispatch occurred on-time (effective June 2026). Appeals now require seller-provided original, verifiable evidence; unverifiable claims unlikely accepted. New "On-Time Dispatch Rate Violations" section specifies escalating enforcement per violation count.
Product Safety And Compliance Policy04/20/2026Manage ProductKey Points:TikTok Shop may respond to safety complaints or incidents. This helps keep customers safe from possible harm. In some cases, this may include suspending product listings.You may be required
Summary
Enforcement actions replaced "warning messages" and "violation points" with direct "Account Health Rating deductions." Removes pre-suspension warnings; violations now immediately impact seller reputation scoring.
Product Recall Policy03/10/2026Key Points:Sellers must not list or sell products that have been recalled.TikTok Shop will remove recalled listings and notify affected customers.Recalled products can only be reinstated after the recall is resolved and a complia
Summary
Policy restructured: removed FAQ section, relocated "Recommended Actions" heading to "Recall Response Actions," and repositioned "Enforcement Actions and Appeals" lower in document. No new recall requirements or seller obligations introduced.
Guide to Promotion Performance Score04/25/2026SummaryWhat is the Promotion Performance Score and who is eligible to have one on TikTok Shop? | Show moreShow lessCurrently we are conducting a preview launch of the NEW version of PPS for select creators. If you
Summary
PPS eligibility criteria remain unchanged (5+ orders/videos or 2+ livestreams in last 30 days). Creator badge display delayed to June; content guidance expanded with links to best practices and content policy details. No new behavioral requirements added.
Creator Pilot Program Introduction04/03/2025SummaryWhat is the Creator Pilot Program on TikTok Shop? | Show moreShow lessWhat is the Creator Pilot Program?
Summary
Detected text changed in a low-signal section and does not clearly introduce a new seller or affiliate requirement.
Creator Eligibility Policy05/09/2026Key Points:TikTok users must meet age, identity, and account requirements to access creator features.There are three creator types: Affiliate, Marketing, and Official Shop. Each has different follower requirements and access
Summary
Removed minimum follower requirement for binding as Official or Marketing Account; introduced Early-Stage Pilot Program for Official and Marketing creators with posting limits and graduation criteria; adjusted posting limits during pilot programs; added Extended Pilot Creator restrictions; clarified identity verification and age confirmation processes.
RemovedCPSC: Recall Database — All Active Product Recalls
About 200
Consumers will be asked to destroy the hair dryers by unplugging them, cutting the cord and disposing of them in the garbage. Do not sell or give away these hazardous hair dryers. | CPSC is warning consumers to stop using CPLRECR crib bumpers immediately becau
Summary
Removal of specific CPSC recall warnings for hazardous products including Solano Scirocco Onyx hair dryers and CPLRECR crib bumpers that pose serious injury or death risks.
RemovedCPSC: Recall Database — All Active Product Recalls
About 170
The recalled tower stools can collapse or tip over while in use, and a child’s torso can fit through the openings on the front and back sides, posing a risk of serious injury and death due to tip over, fall and entrapment hazards. | Consumers should stop using
Summary
The CPSC recall database section listing active product recalls, including serious safety hazards for tower stools and ATVs, was removed from the policy source.
UpdatedCPSC: Recall Database — All Active Product Recalls
About 200
The recalled coin batteries are not in child-resistant packaging and do not bear the warning labels required under Reese’s Law. When button cell or coin batteries are swallowed, the ingested batteries can cause serious injuries, internal chemical burns, and de
Summary
CPSC added a recall warning for VBauya crib bumpers due to suffocation risk, instructing consumers to stop use and dispose of them immediately and prohibiting resale or giveaway.
UpdatedCPSC: Recall Database — All Active Product Recalls
New Instructions
Consumers should stop using the recalled kettles immediately and contact ZWILLING J. A. Henckels Aktiengesellschaft for a full refund. Consumers in the U.S. should visit www.zwilling.com/kettle-recall for instructions on how to make the kettle unusable, which
Summary
New recall added for youth ATVs that fail federal safety standards due to mechanical suspension, brake, and indicator light failures, plus burn hazards from hot surfaces. Consumers must stop use and return for full refund with free pickup.
AddedTikTok Advertising Policies: Healthcare and Pharmaceuticals
Infant Formula
- Work with a TikTok sales representative to determine eligibility and obtain permission to run ads. | - Restricted to audiences aged 18 years and older.
Summary
Infant formula advertising is now allowed only with TikTok sales representative approval, a local license, and restricted to audiences 18+; allowed only in specified provinces for certain age groups.
AddedCPSC: Recall Database — All Active Product Recalls
About 200
CPSC is warning consumers to stop using VBauya crib bumpers immediately because they can obstruct an infant’s breathing, posing a risk of serious injury or death from suffocation. | CPSC urges consumers to stop using the crib bumpers immediately and dispose of
Summary
Consumers are warned to immediately stop using and not sell VBauya crib bumpers due to suffocation risks, and to dispose of them properly.
AddedCPSC: Recall Database — All Active Product Recalls
About 170
The recalled tower stools can collapse or tip over while in use, and a child’s torso can fit through the openings on the front and back sides, posing a risk of serious injury and death due to tip over, fall and entrapment hazards. | Consumers should stop using
Summary
New product recall information added for multiple products including tower stools, ATVs, pressure washers, and light fixtures, detailing serious safety hazards and required consumer actions such as stopping use and obtaining free repairs or refunds.
AddedCPSC: Recall Database — All Active Product Recalls
About 200
The recalled coin batteries are not in child-resistant packaging and do not bear the warning labels required under Reese’s Law. When button cell or coin batteries are swallowed, the ingested batteries can cause serious injuries, internal chemical burns, and de
Summary
New recall notices added for multiple hazardous products including coin batteries lacking child-resistant packaging and warning labels, malfunctioning pressure washers, and defective light fixtures, requiring immediate cessation of use and specific consumer actions for refunds or repairs.
RemovedCPSC: Recall Database — All Active Product Recalls
About 740
The recalled toys violate the mandatory safety standard for children’s toys because the drumstick that is attached to the xylophone component has a spherical end that can pose a choking hazard.
Summary
The recall notice for a toy with a choking hazard due to a drumstick with a spherical end was removed from the CPSC recall database.
RemovedCPSC: Recall Database — All Active Product Recalls
About 860
The recalled helmets violate the mandatory safety standard for bicycle helmets because the helmets do not comply with the positional stability and certification requirements. The helmets can fail to protect the user in the event of a crash, posing a serious ri
Summary
The recall information for certain bicycle helmets that violated safety standards and posed serious injury risks has been removed from the CPSC recall database.
