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Review recent policy updates, sorted newest first, with lightweight filters for quick review.
Total updates
404
Alcohol, Tobacco, and E-cigarettes | Animal, Animal-Related Products, Protected Wildlife, and Plants
Summary
Removed "Alcohol, Tobacco, and E-cigarettes" and "Animal, Animal-Related Products, Protected Wildlife, and Plants" section headers from policy snapshot; prohibited items remain listed in expanded policy context under same categories with detailed restrictions intact.
Affects: Seller, Listing
Showing 1–20 of 404
Removing product listings
Summary
Enforcement actions section removed from old snapshot; enforcement details now integrated into new policy narrative. Enforcement actions (account points, listing removal, access revocation, refunds) are still in effect but presented differently in reorganized policy structure.
Affects: Seller, Listing
Car electronic products with batteries exceeding 15,000 Amps | Gasoline, diesel, kerosene, aviation fuel, and similar combustible liquids
Summary
Two specific automotive product prohibitions removed: car electronics with batteries exceeding 15,000 Amps and combustible fuels. Vehicles remain banned; specific fuel/battery language deleted from policy.
Affects: Seller, Listing
Smoke alarms and carbon monoxide detectors | Type I, II, and III personal floatation devices (PFDs)
Summary
Three safety products removed from prohibited list: smoke alarms, carbon monoxide detectors, and Type I-III PFDs. Fire extinguishers of specified types also delisted. Policy restructured but prohibition framework remains unchanged.
Affects: Seller, Listing
Products or content that promote, contain, or encourage illegal activities, hateful behavior, hate speech, promotion of hateful ideologies, or incite, provoke, or promote violence or hatred against an individual or a group of people | Products promoting discri
Summary
Section on "Discriminatory and Offensive Products" removed from old policy snapshot but content migrated into consolidated Prohibited Products Policy document. No substantive rule change—same prohibitions appear in new policy context.
Affects: Seller, Listing
Potentially dangerous baby products such as weighted baby swaddles and blankets, drop side cribs, co sleepers, crib bumpers etc.
Summary
Baby product prohibitions (child vitamins/supplements under 3, beaded teethers, weighted swaddles, drop-side cribs, co-sleepers, crib bumpers) removed from prohibited products policy.
Affects: Seller, Listing
Aquatic merchandise containing toxic or dangerous components surpassing legally sanctioned thresholds | Items containing plant or wildlife species protected by regional laws and regulations, including those in violation of the Lacey Act
Summary
Prohibited Products policy restructured with expanded detail, clearer categorization, and actionable compliance steps. No new prohibited items added; existing restrictions reorganized into 18+ categories with specificity and examples.
Affects: Seller, Listing
Stolen goods that are not the property of the seller or that were obtained through illegal means | Products that cannot be lawfully imported into the buyer's country including products sourced from or manufactured in territories subject to economic or trade sa
Summary
Removal of the prohibited products list means sellers can list previously restricted items. Key violations now lack defined restrictions and consequences.
Affects: Seller, Listing
One-line takeaway: Do not sell prohibited products; violations can trigger listing removal or account penalties. | Core Value/Change: ① Policy bans illegal, unsafe, counterfeit, recalled, or restricted items ② TikTok Shop rules may exceed local legality ③ Appl
Summary
Items prohibited for sale now explicitly include illegal, unsafe, counterfeit, recalled, and regulated products. Sellers must comply with TikTok's expanded definitions of prohibited items, even if locally legal.
Affects: Seller, Listing
Removing product listings
Summary
Added enforcement action examples (Account Health deduction, listing removal, access revocation, refunds) to existing Seller-Fault Cancellation Rate policy section. No new threshold or requirement introduced.
Affects: Seller, Listing
A brief explanation of why the orders were canceled by the seller instead of the customer. | The number of test orders submitted must not exceed 30 orders.
Summary
Policy now requires sellers to document test orders with order ID, date, customer name, test indicator, and cancellation rationale. Maximum 30 test orders permitted. Added detailed submission requirements for cancellation rate appeals.
Affects: Seller
Customer-requested cancellation. Must provide screenshots of the communication history with the customer that clearly shows:The order cancellation was requested by the customer.The order ID in the customer's request matches with the order ID canceled by the se
Summary
Appeal requirements expanded: customer-related issues now include shipment delays and non-response (previously cancellation-only); tracking timestamp field changed from "Pick Up" to "Package Awaiting Pickup Time"; warehouse renamed to "Logistics Service Provider"; platform error appeals now accept system maintenance notifications as evidence.
Affects: Seller
Address is marked undeliverable by the carrier: The order cancellation was required because the customer provided an undeliverable address. | Warehouse Disruptions: The order cancellation was due to the US local fulfillment warehouse stopping service due to un
Summary
Appeal categories consolidated: "Address undeliverable" folded into "Customer-related issues"; "Warehouse Disruptions" renamed to "Logistics Service Provider Liability" with force majeure definition added. Substance unchanged; appeal appeal criteria preserved.
Affects: Seller
Key Points: Seller-Fault Cancellation Rate metric is used to evaluate the quality of a seller's fulfillment process and product shipping. A high rate of cancellations due to seller issues indicates fulfillment quality issues.Seller Requirement: Maintain a Sell
Summary
Policy clarified to explicitly reference Fulfillment Policy as binding alongside SFCR requirements. No change to 2.5% threshold or enforcement consequences. Updated date 06/02 to 06/10/2026.
Affects: Seller
How to fill in Hazmat required attributes
Summary
TikTok restructured Hazmat guidance documentation into Q&A and instructional sections with battery type classifications. No new compliance deadlines or enforcement triggers introduced—existing March 6, 2025 enforcement date remains unchanged.
Affects: Seller, Listing
What are Restricted Categories?
Summary
Documentation page restructured to add Q&A navigation headers ("What are Invite-Only Categories?" and "What are Restricted Categories?") alongside expanded category list. No new requirements introduced.
Affects: Seller, Listing
Terminology: The terms 'Parent' and 'Child' are commonly used to describe the relationship between a main product and its SKUs. The 'Parent' is the main product listing, while 'Child' refers to the SKUs or variations tied to that product. | Unpublishing a Prod
Summary
New section added documenting unpublish workflow for products (parent) and SKUs (child) via ChannelAdvisor label removal, API status change to "NotLive," and TikTok governance review before deletion. No new behavioral requirement introduced.
Affects: Seller, Listing
API Call Frequency: Channel Advisor will initiate an API call every 30 minutes to pull the updated product information (quantity and pricing) from your PIM. | Data Verification: Channel Advisor will compare the newly received product information with its exist
Summary
New documented process for partial product sync: PIM serves as inventory/pricing source; Channel Advisor pulls updates every 30 minutes; TikTok Shop auto-revises listings immediately upon successful data receipt.
Affects: Seller, Listing
Why Wait: After SKUs are published, they may be flagged for further review for various reasons such as non-compliance, inaccuracies, or inconsistencies. Pushing a new feed/sync while products are still under review may cause conflicts or delays in the approval
Summary
New mandatory waiting period guidance: sellers must wait up to 72 hours for TikTok governance review before pushing new feed/sync; failure to wait may cause conflicts or sync failure after 7-day timeout window.
Affects: Seller, Listing
Save all the changes and continue the normal listing process.
Summary
TikTok now explicitly requires sellers listing lithium-ion or lithium-metal batteries to fill "Battery or Cell weight" field in addition to existing capacity/packing/count requirements. Missing data blocks listing sync.
Affects: Seller, Listing
