Recent Changes

Summary

Added the ability for creators to submit a request for access to promote products from other sellers via TikTok Shop Toolkit under Affiliate Permissions.

Summary

The eligibility requirements were reordered and the requirement to comply with TikTok Shop policies was moved up in the list, but no substantive changes to the criteria were made.

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The policy section allowing returns or cancellations due to fabric, material, or style not being as expected has been removed.

Summary

Sellers are now responsible for all return-related costs instead of sharing 50% with TikTok Shop, though additional subsidies may apply based on shop performance.

Summary

The updated TikTok One Creative Services Advertiser Terms clarify the scope of services, agency responsibilities, and incorporation of additional product terms, emphasizing separate accounts for agents and verification documentation requirements.

Summary

Corrected wording to clarify that users must not comply with requests to violate TikTok One Policies and can report violations via support ticket.

Summary

The policy section restricting branded content related to prescription medicines in specific markets, including Canada and the United States, has been removed entirely.

Summary

Introduces auto-cancellation of orders if sellers fail to update order status to 'Awaiting collection' within the SLA, and outlines enforcement actions including warnings, suspensions, or bans for violations such as frequent cancellations or suspected fraud.

Summary

No substantive changes were made to the Fulfillment Policy; key requirements for dispatch, delivery within SLAs, valid tracking numbers, and maintaining fulfillment metrics remain the same.

Summary

Sellers must now appeal individual order cancellations by contacting Customer Service directly instead of using the Seller Center appeal and dispute process.

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Before-and-after photos and transformation imagery may not be used as evidence of a product's health, medical, or body-change efficacy. Side-by-side comparisons that imply the product caused a visible change are prohibited.

Summary

Medicines, medical devices, and medicinal supplements are newly added to the list of prohibited products that sellers cannot list or sell on the platform.

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The policy now explicitly prohibits the sale of human body parts, remains, and mortuary products under the hazardous and dangerous items category.

Summary

Added specific product quality requirements for temperature-sensitive and expiration-dated products to ensure they meet quality standards and provide reasonable usability time before expiration.

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Added a FAQ section to the Product Recall Policy addressing how to check recall status, violation points for recalled products, customer notification, and product reinstatement.

Summary

Added explicit restrictions on crude, vulgar, and disturbing products and content, including potentially disturbing humor, explicit language, profanity, and offensive expressions, as ineligible for the Shop Tab.

Summary

New enforcement rules prohibit AI-generated false or exaggerated product effects and misleading product representations, especially using fabricated professional identities to promote health-related products.

Summary

The policy now explicitly lists Pre-Owned, Trading Cards, and Live Plants as non-returnable products under the Returns, Refunds, and Replacements requirements.