Summary
Sellers are now responsible for all return-related costs instead of sharing 50% with TikTok Shop, though additional subsidies may apply based on shop performance.
Why it matters
This change increases financial liability for sellers by removing TikTok Shop's 50% cost coverage on returns, potentially impacting seller profitability and return management strategies.
Recommended action
Sellers should review and adjust their pricing, return policies, and financial planning to accommodate full responsibility for return costs and monitor eligibility for performance-based subsidies.
Sellers are responsible for all return-related costs. Additional subsidies may apply based on shop performance.
Sellers are responsible for all return-related costs. Sellers do not lose money as they previously paid for return shipping, which costs approximately $10
Sellers are responsible for all return-related costs. Additional subsidies may apply based on shop performance.
Sellers are responsible for all return-related costs. Sellers do not lose money as they previously paid for return shipping, which costs approximately $10
Affects: Seller