Review recent policy updates, sorted newest first, with lightweight filters for quick review.
Total updates
233
UpdatedHealth and Medical Claims
Requirements for Responsible Health-Related Content
Key Points:This article applies to both Sellers and Creators.Medical Claims: Statements that may imply a product can treat, cure, or prevent a condition without professional supervision are prohibited.Weight Management Claims: Statements that suggest a product
Summary
Medical claims are now restricted to Over-the-Counter (OTC) drugs only when consistent with the Drug Facts label; all other products cannot make any medical claims implying diagnosis, treatment, cure, mitigation, or prevention of diseases without professional supervision.
Eligible to self-apply for affiliate permissions once they reach more than 5,000 followers | Pass TikTok Shop's compliance and security evaluation
Summary
Creators must now pass TikTok Shop's compliance and security evaluation, have more than 1,000 followers, be onboarded for over 30 days, and can self-apply for affiliate permissions after reaching 5,000 followers to graduate from the Early Stage Control Pilot Program.
UpdatedWhat You Need to Know before Becoming a TikTok Shop Creator
What can I do if my Tik
What can I do if my TikTok Shop creator account is not approved? | Is a TikTok Shop creator account the same as a commission account?
Summary
Added new FAQs addressing what to do if a TikTok Shop creator account is not approved, clarifying account types and limitations on shoppable videos after graduating from the Creator Pilot Program.
UpdatedWhat You Need to Know before Becoming a TikTok Shop Creator
Step 1: Select Tik
How many creator accounts can I have? | Does the name of my marketing creator account need to be the same as the TikTok Shop?
Summary
Added detailed FAQs about creator account limits, age and identity verification for multiple accounts, account naming consistency, commission earning methods, commission calculation, and verification timelines for TikTok Shop creators.
UpdatedWhat You Need to Know before Becoming a TikTok Shop Creator
Follower Requirements by Creator Account Type
You can submit a request for access in TikTok Shop Toolkit → Manage Your Account → Affiliate Permissions
Summary
Added the ability for creators to submit a request for access to promote products from other sellers via TikTok Shop Toolkit under Affiliate Permissions.
UpdatedWhat You Need to Know before Becoming a TikTok Shop Creator
General Eligibility Requirements
Must be at least 18 years old | Must be based in the United States
Summary
The eligibility requirements were reordered and the requirement to comply with TikTok Shop policies was moved up in the list, but no substantive changes to the criteria were made.
UpdatedWhat You Need to Know before Becoming a TikTok Shop Creator
Monetization: Team up with your favourite brands and earn commissions for orders made thr...
Monetization: Team up with your favourite brands and earn commissions for orders made through your TikTok Shop product promotions. Find out more about collaborations and commissions. | Monetization: Team up with your favorite brands and earn commissions for or
Summary
Minor editorial update changing 'favourite' to 'favorite' and clarifying age eligibility wording to 'You must be at least 18 years old'.
UpdatedCustomer Order Cancellation, Return, and Refund Policy
Auto-enabled Mandatory
No subsidy Sellers do not lose money as they previously paid for return shipping, which costs approximately $10 | Sellers are responsible for all return-related costs.Sellers do not lose money as they previously paid for return shipping, which costs approximat
Summary
Sellers are now responsible for all return-related costs instead of sharing 50% with TikTok Shop, though additional subsidies may apply based on shop performance.
UpdatedCustomer Order Cancellation, Return, and Refund Policy
Customer Order Cancellation, Return, and Refund Policy
Customer Order Cancellation, Return, and Refund Policy 04/30/2026 Summary What are the key shipping options available for sellers on TikTok Shop, and what responsibilities do they entail? Sellers can choose from Ship by
Summary
The Customer Order Cancellation, Return, and Refund Policy was updated with a date change from 04/27/2026 to 04/30/2026 without any textual changes to rules or requirements.
a. These TikTok One “Creative Services” Advertiser Terms of Service (the “TikTok One Adve...
TIKTOK ONE CREATIVE SERVICES | ADVERTISER TERMS OF SERVICE
Summary
Updated TikTok One Creative Services Advertiser Terms of Service with no substantive changes; mainly formatting and title adjustments without altering obligations or requirements.
Key Points:To sell Toys and Hobby Products, you may need to submit documentation through the Qualification Center. Requirements vary depending on your role as a seller.Children’s products that pose choking risks must dis
Summary
No substantive changes were made to the Toys and Hobby Products Requirements policy; the update only reflects a date change from 02/26/2026 to 04/29/2026 with identical content.
All users of the TikTok One platform must comply with the Tik
All users of the TikTok One platform must comply with the TikTok One Policies. If you are asked violate, or if you are aware of another user violating, the TikTok One Policies, you can report this to TikTok by submitting a support ticket through the Help Cente
Summary
Corrected wording to clarify that users must not comply with requests to violate TikTok One Policies and can report violations via support ticket.
In the following markets, this Branded Content will be restricted to users over the age of 18 and to the market it was originally posted. Please see our healthcare and pharmaceuticals advertising policies for additional restrictions and details for your countr
Summary
The policy section restricting branded content related to prescription medicines in specific markets, including Canada and the United States, has been removed entirely.
🚫 Pharmaceuticals, healthcare and medicine products, including
🚫 Counterfeit products - Content must not display or promote counterfeit documents, such as counterfeit degrees, passports, or immigration papers, or counterfeit or unauthorized replicas of a real product. | 🚫 Other prohibited products or services - Any othe
Summary
Updated wording and formatting for prohibited products and services in branded content, including medical, professional, religious, weapons, weight loss, counterfeit, and other sensitive categories, with minor editorial changes but no substantive policy shifts.
Orders will be automatically canceled if the seller does not update the order status to "Awaiting collection" within the auto-cancellation SLA for the order type. | TikTok Shop may investigate and take enforcement action against sellers it reasonably believes
Summary
Introduces auto-cancellation of orders if sellers fail to update order status to 'Awaiting collection' within the SLA, and outlines enforcement actions including warnings, suspensions, or bans for violations such as frequent cancellations or suspected fraud.
Key Points:Sellers must dispatch and deliver orders within the required Service Level Agreements.All orders need valid tracking numbers to meet dispatch requirements and let customers track deliveries.Sellers must mainta
Summary
No substantive changes were made to the Fulfillment Policy; key requirements for dispatch, delivery within SLAs, valid tracking numbers, and maintaining fulfillment metrics remain the same.
UpdatedCustomer Order Cancellation, Return, and Refund Policy
Order Auto-Cancellation
Sellers may appeal enforcement decisions, including shop deactivation decisions and individual order cancellation decisions, through the appeal and dispute process available in Seller Center. When appealing an order cancellation decision, sellers should provid
Summary
Sellers must now appeal individual order cancellations by contacting Customer Service directly instead of using the Seller Center appeal and dispute process.
Before/After Imagery and Transformation Claims Restriction
may not be used as evidence of a product's health, medical, or body-change efficacy. | Specifically prohibited uses of before/after imagery include:
Summary
Before-and-after photos and transformation imagery may not be used as evidence of a product's health, medical, or body-change efficacy. Side-by-side comparisons that imply the product caused a visible change are prohibited.
Medicines, Medical Devices, and Medicinal Supplements
Summary
Medicines, medical devices, and medicinal supplements are newly added to the list of prohibited products that sellers cannot list or sell on the platform.
