Review recent policy updates, sorted newest first, with lightweight filters for quick review.
Total updates
404
RemovedCPSC: Recall Database — All Active Product Recalls
About 872
Consumers should stop using the portable steam sauna immediately and contact Giantex for a full refund. Consumers will be asked to destroy the recalled portable steam sauna by cutting the cord to the steam unit after unplugging and submit a photograph of the d
Summary
CPSC recall database removed four active product recalls (Giantex sauna, MiniWarGaming magnets, magnetic ball toys, Proudly American coin batteries) from public disclosure. The specific recalls and hazard details are no longer accessible via CPSC.gov.
Consumers will be asked to destroy the hair dryers by unplugging them, cutting the cord and disposing of them in the garbage. Do not sell or give away these hazardous hair dryers. | CPSC is warning consumers to stop using BDTROL crib bumpers immediately becaus
Summary
CPSC recall database page reorganized to reflect active recalls: Solano hair dryers, BDTROL/VBauya crib bumpers removed from listing; Tiny Land tents, Little Grape Land nursing pillows, and Broqixin drain covers added with updated remediation contact info.
UpdatedCPSC: Recall Database — All Active Product Recalls
Recall Search Error
CPSC is warning consumers to stop using VBauya crib bumpers immediately because they can obstruct an infant’s breathing, posing a risk of serious injury or death from suffocation. | CPSC urges consumers to dispose of the defective heated insoles immediately an
Summary
CPSC recall database page reorganized and updated with new recalled product entries (heated insoles, BDTROL crib bumpers). No new requirements for sellers; existing recall status and disposal guidance remain unchanged.
UpdatedCPSC: Recall Database — All Active Product Recalls
New Instructions
The recalled dressers are unstable if they are not anchored to the wall, posing tip-over and entrapment hazards that can result in risk of serious injuries or death to children. The dressers violate the mandatory safety standard as required by the STURDY Act.
Summary
CPSC recall database updated to replace completed/resolved recalls (dressers, furniture, rackets, toys) with active new recalls (helmets, baby bottles). Content refreshed—no change to recall process or compliance obligations.
Start with Product insights | Review the product list
Summary
Guide navigation restructured to highlight Product insights entry points. New section headings added (Start with Product insights, Review product list, Understand relative performance, Review issue distribution) but no new VoC requirements or behavioral mandates introduced.
[Product: Customer Disatisfaction with Product]Unpleasant SmellDescription:Customers report dissatisfaction with the product, including effectiveness, comfort, smell, overall satisfaction, or willingness to recommend or repurchase. | [Listing]1. Provide object
Summary
Added sample VoC solutions for product quality and scent dissatisfaction issues. Recommends scent notes on listings/packaging, tutorial videos, operation guidelines, and 48h quality resolution SLAs. Presentation-only addition of worked examples to existing VoC guidance.
[Product: Poor Product Quality]Poor Function EffectDescription:Customers report issues related to the product’s quality, usability, materials, durability, or potential safety risks that affect normal use or raise concerns after receiving the product. | [Listin
Summary
TikTok Shop expanded VoC solution guidance with four new problem categories: Poor Function Effect, Unsuitable Size, Connection Issues, Missing Parts. Each includes specific listing, product, fulfillment, and service remediation steps.
VoC index: The overall Voice of Customer performance of the product relative to the category average. A higher value means worse performance. The VoC Index includes — but is not limited to — two parts: Product and Fulfillment, so you can quickly tell which typ
Summary
Added detailed explanations of VoC Index, Product Index, and Fulfillment Index metrics, plus guidance on identifying critical issues and user perception issues. Restructured into performance review, issue identification, and action-taking sections for clarity.
Start with Product insights | Poor: Your product is performing significantly below the category average
Summary
VoC Overview Page restructured to clarify UI navigation: metric definitions (Last updated, Data range) and performance classification hierarchy (Poor/Fair/Good) now explicitly documented. No new requirements added.
AddedTikTok Shop: How To Avoid Nudity and Sexualized Content
✅ Best Practices
Choose professional camera angles and avoid nudity or implied nudity
Summary
Section title clarified from "How To avoid Nudity and Sexualized Content Guide" to "How To Avoid Nudity and Sexualized Content"; opening best-practice bullet added but rule content already documented in prior policy.
AddedTikTok Shop: How To Avoid Nudity and Sexualized Content
What to Avoid
Female breast nudity or implied nudity — Full or significant exposure of the female breast, including visible outlines or imagery that suggests nudity | Clothing that creates a protruding or sharply defined nipple outline.Significant exposure of the breast are
Summary
ANSA policy guide restructured to organize existing nudity/sexual content rules into clearer example-based format with no new substantive prohibitions added.
RemovedTikTok Shop: How To Avoid Nudity and Sexualized Content
How To avoid Nudity and Sexualized Content Guide
How To avoid Nudity and Sexualized Content Guide05/18/2026This guide provides an overview of the Adult Nudity and Sexual Activities (ANSA) policy. Its purpose is to help you understand the rules for creating safe, professional, and compliant content on our pla
Summary
ANSA policy guide restructured and condensed. Complete detailed examples and best practices removed; core prohibitions retained in abbreviated form. Change effective 06/04/2026.
AddedRequirements for Invalid Seller Rejection Rate (ISRR) Metric
Customizing Your Return and Refund Features
"I believe my aftersales request was incorrectly judged. How can I appeal?"You may submit an appeal against a platform-reviewed order decision with relevant reasons for appeal and valid supporting evidence. See the guide here: Appeal Return/Refund Orders in Se
Summary
Page restructured to highlight appeal process for aftersales disputes. FAQ, navigation, and emphasis reorganized; no new ISRR requirements or thresholds introduced.
AddedRequirements for Invalid Seller Rejection Rate (ISRR) Metric
What is the Invalid Seller Rejection Rate (ISRR)?
What is the Invalid Seller Rejection Rate (ISRR)? | First violation: You will receive a warning notification via Seller Center and email.
Summary
ISRR policy content restructured into FAQ format. No new enforcement thresholds, violation penalties, or behavioral requirements added. Existing rules restated for clarity.
AddedRequirements for Invalid Seller Rejection Rate (ISRR) Metric
How to Monitor Your ISRR
Seller Center Banner: Notifications about your current status
Summary
Section restructured to highlight three monitoring channels (Seller Center Banner, Analytics dashboard, Historical Data) for ISRR performance tracking. No new requirements or thresholds introduced.
What is the difference between affiliate promotion and self selling?
What is the difference between affiliate promotion and self selling? | How do I receive commission？
Summary
Existing affiliate commission policy restructured into Q&A format with section headers. No new requirements introduced; clarifications on settlement timing and refund handling restated from original policy.
What is affiliate commission on TikTok Shop and how does the 30-day commission protection period work for creators? | Affiliate commission is earned by creators promoting merchants’ products, receiving a percentage of sales made through their content.
Summary
Section title changed from "How Affiliate commission works" to "How Standard Affiliate Commission Works"; document restructured into Q&A format. No substantive changes to commission mechanics, 30-day lock period, rate change notifications, or payout rules.
Keeping your product pricing clear and trustworthy is key to building a great relationship with your customers. This guide will walk you through the best practices for presenting promotional and discounted prices in your content on Tik Tok Shop. Let's make sur
Summary
Guide restructured and condensed. Removed introductory preamble, FAQ section (Q1–Q3 on enforcement timelines and permanent e-commerce bans), best practices examples, and additional resources. Core compliance rules (price matching, disclosure, expiration handling, comparison standards) remain unchanged.
