Review recent policy updates, sorted newest first, with lightweight filters for quick review.
Total updates
404
AddedTikTok for Rithum: Product Listing Management
Battery or Cell Capacity in Wh
[Lithium Metal only] Battery or Cell Capacity in grams | [Lithium Metal only] Battery or Cell Weight in grams
Summary
TikTok added two new mandatory hazmat listing attributes for lithium metal batteries: Capacity (grams) and Weight (grams). Sellers must populate both fields before enforcement begins March 6, 2025.
Changes to product attributes on ChannelAdvisor will be updated every 8 hours to ensure your listings remain current in TikTok Shop.
Summary
Product listing update schedule clarified: attributes sync every 8 hours; price/quantity sync every 30 minutes. No new requirements introduced—timeline already existed in prior policy documentation.
Policy list reorganized from embedded red lines into structured "Not Allowed" section. Same six prohibitions (off-platform redirects, unauthorized brands, all-caps, symbols, unverified claims, irrelevant content) restated without new requirements or enforcement changes.
Policy guide restructured to explicitly list "Key Elements" (Title, Description, Brand, Images, Variations, Legal Notices) and separate "Best Practices" and "Not Allowed" sections. No new substantive requirements added.
UpdatedTikTok for Rithum: Product Listing Management
Tok for Rithum: Product Listing Management05/13/2026Tik Tok Shop Integration
Tik Tok for Rithum: Product Listing Management05/13/2026Tik Tok Shop Integration Summary
Summary
Presentation-only change. Document restructured by removing "TikTok Shop Integration Summary" header and separating date. No new listing requirements, enforcement rules, or behavioral obligations introduced.
For Covered Claims – Ensure you submit a ticket to the seller center via seller assistant chatbot with proper documentation (tracking, proof of issue). | For Non-Covered Issues – It is your responsibility to manage returns and/or refunds for these reason codes
Summary
Policy section "What Sellers Should Do Next" restructured with clearer formatting and headings. No new requirements or behavioral mandates introduced—existing guidance restated for navigation clarity.
Buyer falsely claims an issue to get a refund. (Seller should report fraud to TikTok Shop.) | Key Considerations: If there is no evidence that the damage in question was caused by the LSP, then we will not reimburse. If the only damage is from previous use or
Summary
Policy section on fraudulent claims and non-LSP damage scenarios restructured and reorganized under new "Fraudulent Claims" section heading with clarified Key Considerations. No new behavioral requirements added.
Only covered if: Damage occurred during transit (not due to insufficient seller packaging).
Summary
Package Damage section restructured for clarity. Coverage standard remains: damage covered only if caused by carrier during transit, not from insufficient seller packaging.
Obtain official proof or confirmation from the carrier stating the package was received and subsequently lost. | Submit this proof when requesting reimbursement from TikTok Shop.
Summary
New explicit requirement: sellers must obtain official carrier proof that package was received and lost, then submit it with reimbursement claims to TikTok Shop.
Once the carrier confirms that a package is lost, this status will be updated in TikTok Shop’s system. | After confirmation, our support team can assist you with compensation based on the carrier’s proof.
Summary
Two sentences added clarifying carrier confirmation workflow and support reimbursement process for lost packages. No new requirements introduced; existing policy restated for clarity.
Sellers must contact the shipping carrier directly (e.g., USPS) to verify the status of their shipment.
Summary
Policy restructured to clarify lost package process: sellers must contact carrier first to obtain official loss confirmation before submitting reimbursement claims to TikTok. No new enforcement introduced.
The carrier confirmed loss/damage of the packages during transit.
Summary
Policy section restructured into Q&A format with subsections. No new requirements added; existing auto-approval criteria for carrier-confirmed loss/damage restated without change to eligibility or process.
The logistics status showed that the package was delivered, but buyer/platform CS confirmed that the customer never received the package.
Summary
Policy section on "Delivered But Not Received" was moved into the fully-covered scenarios section. No new reimbursement rules introduced; existing coverage criteria restated.
Scenarios NOT Covered: Issues that are the seller's responsibility. | Who Handles the Claim?
Summary
Policy page restructured into simplified three-tier framework (Fully Covered / Partially Covered / NOT Covered) with contact procedures. Substantive content consolidated without new requirements or enforcement changes.
Upgraded Tik Tok Shipping and Collections by Tik Tok - Logistics Coverage & Reimbursement Policy05/14/2026Fulfillment Upgraded Tik Tok Shipping and Collections by Tik Tok (CBT)As a seller, it’s important to understand when the Tik Tok platform will reimburse f
Summary
Policy document restructured from detailed procedural narrative into condensed summary format. Substantive rules on logistics coverage, claim eligibility, and reimbursement scenarios remain unchanged; only presentation and organization revised.
If a user receives an IPR infringement notification that they believe is in error or believes they are authorized to use the product and/or content, they can: Submit an appeal to Tik Tok Shop Submit a Digital Millennium Copyright Act (DMCA) Counter-Notice (cop
Summary
Methods of Appeal section removed from IP Policy. Appeal processes (2 seller appeals, 1 creator appeal) and DMCA counter-notice procedures now appear only in updated policy overview and summary guidance.
Intellectual Property Policy03/19/2026Overview This Tik Tok Shop Intellectual Property Policy (the "Policy") outlines how third-party intellectual property rights ("IPR") are protected within Tik Tok Shop. This Policy supplements Tik Tok's Community Guidelines
Summary
Policy restructured with executive summary section added. Core IP rules (counterfeits, trademarks, copyright, patents, knockoffs, publicity rights, brand authorization, infringement reporting, appeals) remain substantively unchanged from 03/19/2026 version.
One-line takeaway: Samples let eligible creators request or buy products, then post content to fulfill obligations. | Thresholds & Requirements: ① +5K followers to apply/purchase ② free-sample access needs sales in last 120 days ③ seller requests capped at 5/2
Summary
Page restructured from Q&A format into executive-summary format with bullet points. All existing sample request rules (14-day posting deadline, GMV-based quotas, 120-day sales eligibility, one-item-per-seller limit) retained unchanged.