Summary
6 identical policy violations within 90 days triggers immediate e-commerce ban and commission freeze, bypassing Creator Health Rating protections. Shop deactivation blocks linked creator accounts simultaneously.
Why it matters
Creators face automatic loss of earning permissions without CHR appeal path. Commission freeze becomes permanent if appeal denied. Shop-level OVL limits now cascade to affiliated creator accounts, blocking income for uncontrolled shop violations.
Recommended action
Audit violation history for past 90 days. Map all affiliated creator accounts tied to shop deactivations. Document appeal timelines and procedures. Implement violation prevention workflow to avoid 6-strike threshold.
Are bound to shops that violate our Content Policies or Community Guidelines
Accounts that repeatedly violate Tik Tok Shop policies, or demonstrate behaviors that, at Tik Tok Shop’s discretion, negatively impact user trust, shopping experience, or platform integrity, may be subject to additional enforcement measures, including but not limited to posting restrictions, traffic controls, or other account-level actions such as e-commerce (EC) bans.
Creators who commit the same policy violation 6 times within a 90-day period may have their e-commerce permissions removed immediately, and their commissions frozen, regardless of their Creator Health Rating (CHR) points.
If a seller’s shop is deactivated or the OVL (Order Volume Limit) reaches 0, the e-commerce permissions of its associated creator accounts (Official Accounts and Marketing Accounts) will be blocked simultaneously. If the seller’s permissions are restored, the creator accounts’ permissions will be restored accordingly.
No content was removed in this update.
Affects: Creator, Seller, Video