Summary
The Chargeback Policy was updated with minor editorial changes and date updates without altering substantive rules or procedures for sellers handling chargebacks on TikTok Shop.
Why it matters
Sellers must remain aware of the current policy version to ensure compliance, but no new obligations or enforcement changes were introduced in this update, so risk exposure remains unchanged.
Recommended action
Review the updated Chargeback Policy to confirm understanding of current procedures and maintain compliance, but no immediate action is required due to the lack of substantive changes.
Chargeback Policy 05/11/2026 Introduction The Tik Tok Shop Chargeback Policy outlines the procedure for sellers handling chargebacks initiated by customers on Tik Tok Shop.
Sellers who receive chargebacks due to the suspicious activity are still liable for the chargeback loss and any related fees.
Chargeback Policy 05/11/2026 Introduction The Tik Tok Shop Chargeback Policy outlines the procedure for sellers handling chargebacks initiated by customers on Tik Tok Shop.
Sellers who receive chargebacks due to the suspicious activity are still liable for the chargeback loss and any related fees.
Affects: Seller